Refund and Returns Policy
Return Policy
- All sales are final due to hygienic reasons.
But on rare occasions;- Returns are accepted within 48 hours of purchase if the wrong item was delivered.
- Products must be in their original packaging and in resalable condition.
- Customer must provide a receipt or proof of purchase.
- Returns are only accepted for products purchased at full price, sale items are final sale.
Refund Policy
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Refunds will be issued in the original form of payment.
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Refunds will be processed within 5-7 business days after receiving the returned product.
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Refunds will include the full amount paid for the product, minus any shipping costs.
Exceptions:
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- No returns or refunds on opened or used products.
- No returns or refunds on special orders or customized products.
- No returns or refunds on products purchased more than 7 days ago.
Damaged or Defective Products
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If a product is damaged or defective, please contact us within 48 hours of receipt via email – 2poshbeauty@gmail.com stating your order number and a photo of the affected product.
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If the product is deemed defective by us, you will receive a replacement of the same item. If otherwise, a replacement or refund is not applicable here.
